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Amazon Transcribe

Automatically convert speech to text.

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Overview

Amazon Transcribe is a fully managed and continuously trained ASR service from AWS. It can be used to transcribe both real-time and pre-recorded audio, and it supports a wide range of languages. Key features include speaker identification, custom vocabularies, and automatic punctuation. As an AWS service, it is highly scalable and integrates seamlessly with other AWS services, making it a popular choice for businesses that have built their infrastructure on AWS.

✨ Key Features

  • Speech-to-Text API
  • Real-time Transcription
  • Speaker Identification
  • Custom Vocabularies
  • Automatic Punctuation
  • Channel Identification
  • PII Redaction

🎯 Key Differentiators

  • Deep integration with the AWS ecosystem
  • Scalability and reliability of AWS
  • Pay-as-you-go pricing model
  • Strong security and compliance

Unique Value: Provides a highly scalable and reliable speech-to-text service that is seamlessly integrated with the AWS ecosystem, making it the go-to choice for businesses running on AWS.

🎯 Use Cases (5)

Transcription of customer service calls Generating subtitles for video content Creating searchable archives of audio and video content Clinical documentation Media asset management

✅ Best For

  • Analyzing customer calls in Amazon Connect to gain insights into customer sentiment and agent performance.
  • Automatically generating subtitles for videos stored in Amazon S3.
  • Transcribing meetings and interviews for documentation and analysis.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that are not using AWS and want to avoid vendor lock-in.

🏆 Alternatives

Google Cloud Speech-to-Text Microsoft Azure Speech to Text Deepgram AssemblyAI

Offers the advantage of being part of the comprehensive AWS platform, which can simplify billing, support, and integration for existing AWS customers.

💻 Platforms

Web API

🔌 Integrations

Amazon S3 Amazon Kinesis Video Streams Other AWS services API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (AWS Support Plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1/2/3 ✓ ISO/IEC 27001/27017/27018 ✓ PCI DSS ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

✓ 365-day free trial

Free tier: 60 minutes per month for the first 12 months.

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