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🔧 Critical Alert

Critical Alert

Nurse Call. Simplified.

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Overview

Critical Alert offers a suite of solutions centered around nurse call and clinical communications. Their platform includes traditional and IP-based nurse call systems, as well as alarm management middleware (CommonPath). This middleware acquires alerts and alarms from various clinical systems (nurse call, patient monitors, etc.), intelligently routes them as prioritized notifications to the appropriate caregivers' mobile devices, and provides escalation workflows.

✨ Key Features

  • Nurse Call Systems
  • Alarm Management Middleware (CommonPath)
  • Secure Messaging
  • Device and Staff Assignment
  • Rules-Based Workflow Engine
  • Reporting and Analytics

🎯 Key Differentiators

  • Flexible, rules-based workflow engine
  • Vendor-agnostic middleware that integrates with many third-party systems
  • FDA Class II clearance for secondary alarm notification

Unique Value: Provides a customizable and integrated platform to manage and route all clinical alerts, helping to reduce alarm fatigue and ensure timely notifications.

🎯 Use Cases (5)

Managing patient calls and requests Routing critical alarms from monitors to nurses Reducing alarm fatigue Improving staff response times Automating clinical workflows

✅ Best For

  • Intelligently routing alerts to the correct caregiver
  • Minimizing nuisance alarms

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • A standalone EHR

🏆 Alternatives

Ascom Rauland Hillrom TigerConnect (for middleware)

Offers a more open and flexible middleware solution compared to closed systems that only work with a single vendor's hardware.

💻 Platforms

Web iOS Android Proprietary Hardware

🔌 Integrations

EHR Systems Wireless Phones and Mobile Devices Patient Monitoring Systems Real-Time Location Systems (RTLS) Smart Beds

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ FDA Class II Medical Device (CommonPath)

💰 Pricing

Contact for pricing
Visit Critical Alert Website →

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