dailypoint
The Central Data Management Platform.
Overview
dailypoint is a Central Data Management (CDM) and CRM platform for the hospitality industry. Its core function is to collect guest data from all sources (PMS, POS, Wi-Fi, etc.), cleanse it using AI-powered processes, and create a single, rich guest profile. This central profile then powers the platform's BI and analytics capabilities, allowing hotels to gain deep insights into guest behavior, preferences, and value, which can be used for personalized marketing and strategic decisions.
✨ Key Features
- Central guest data management and cleansing
- AI-powered data analytics
- Guest profiling and segmentation
- Marketing automation
- Loyalty program management
- BI dashboards and reporting
🎯 Key Differentiators
- Focus on central data management and data quality as the foundation.
- Advanced, AI-driven data cleansing processes.
- Modular approach allows hotels to choose the components they need.
Unique Value: Creates the cleanest and most comprehensive guest data in the industry, providing a solid foundation for personalization, marketing, and business intelligence.
🎯 Use Cases (5)
✅ Best For
- Automatically merging duplicate guest profiles from different systems.
- Segmenting guests based on their interests and spending habits for targeted campaigns.
- Analyzing the ROI of marketing campaigns based on actual booking data.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels needing a PMS, RMS, or Channel Manager
- Companies focused primarily on financial or operational BI
🏆 Alternatives
Offers a more robust and sophisticated approach to data management and cleansing compared to traditional hotel CRMs, which often struggle with duplicate profiles and data quality issues.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Custom tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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