EBI.AI
Conversational AI that means business.
Overview
EBI.AI provides a custom-made AI assistant for the insurance industry, focusing on robust security and automation. The platform can handle policy queries, automate quotes and renewals, process claims, and take payments automatically. It integrates with various insurance tools and platforms to provide customers with instant, 24/7 support, aiming to increase satisfaction and loyalty.
✨ Key Features
- Custom AI Assistants
- Automated Quotes, Renewals, and Claims
- AI Telephony
- Secure Payment Processing
- Integration with Core Insurance Tools
- 24/7 Self-Service Options
🎯 Key Differentiators
- Focus on building custom, fully managed AI assistants.
- Strong emphasis on security and compliance for regulated industries.
- AI Telephony feature to automate voice interactions.
Unique Value: Provides a secure, custom-built AI assistant to handle sensitive insurance operations, allowing firms to automate administration and improve risk management.
🎯 Use Cases (5)
✅ Best For
- Legal & General Insurance (L&G) handles 95% of insurance queries with their EBI.AI assistant, with 83% of customers preferring it to phone or email.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies looking for a simple, self-service chatbot builder without a managed service component.
🏆 Alternatives
Offers a more hands-on, managed service approach compared to self-service platforms, ensuring the AI assistant is tailored to specific business needs and security requirements.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Managed Service tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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