Freshsales (by Freshworks)
Close deals faster with an AI-powered CRM
Overview
Freshsales is a comprehensive CRM platform designed to help businesses manage their sales pipeline and client relationships. While it is a general CRM, its versatile customization allows real estate brokerages and agents to adapt it for their needs. It features an AI assistant, Freddy AI, that helps with lead scoring, deal insights, and task automation.
✨ Key Features
- AI-Powered Lead Scoring
- Visual Sales Pipeline
- Contact Management
- Built-in Phone and Email
- Workflow Automation
- Customizable Reports and Dashboards
🎯 Key Differentiators
- Strong AI features (Freddy AI) for scoring and insights
- User-friendly interface
- Integrated phone, email, and chat capabilities
Unique Value: Uses AI to help agents work smarter by automatically scoring and prioritizing leads, allowing them to focus their efforts on the clients most likely to convert.
🎯 Use Cases (3)
✅ Best For
- AI-powered lead scoring
- Workflow automation for sales processes
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users needing built-in IDX or MLS integration
- Agents looking for a simple, pre-configured real estate CRM
🏆 Alternatives
Offers more advanced, native AI capabilities at a lower price point than many other general-purpose CRMs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
✓ 21-day free trial
Free tier: Up to 3 users, includes contact & account management, and built-in chat, email, and phone.
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