FreshTrak
A data insights tool created by food banks for food banks.
Overview
FreshTrak (formerly PantryTrak) is a cloud-based software owned and supported by Feeding America, designed to help food banks and their agency partners gather insights to better serve their clients. It offers a streamlined customer intake process and robust reporting tools tailored to the needs of food banks and their partners. FreshTrak supports the tracking of various services, including TEFAP, CSFP, and other comprehensive community programs.
✨ Key Features
- Client Intake and Registration
- Data Collection and Insights
- Reporting for Agency Partners and Food Banks
- Tracking of TEFAP and CSFP Services
- Management of Comprehensive Services (e.g., clothing, back-to-school programs)
🎯 Key Differentiators
- Owned and supported by Feeding America
- No-cost option for network members
- Focus on data insights for service improvement
Unique Value: FreshTrak provides a free, standardized platform for Feeding America's network to gather client data, enabling a better understanding of community needs and the impact of hunger relief efforts.
🎯 Use Cases (3)
✅ Best For
- Used by numerous food banks within the Feeding America network to gather client data and improve services.
🏆 Alternatives
As a tool provided by Feeding America, FreshTrak offers a no-cost and integrated solution for its member food banks, which is a significant advantage over paid software.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (NA tier)
💰 Pricing
Free tier: Free for Feeding America network members.
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