GoTo Resolve for MSP
All-in-one IT management and support, built for MSPs.
Overview
GoTo Resolve for MSPs (formerly LogMeIn Resolve) is a modern, all-in-one IT management and support solution designed to be easy to use and quick to deploy. It combines key IT tools like Remote Monitoring and Management (RMM), remote access, mobile device management, and a built-in ticketing system. A key feature is its zero trust security architecture, which enhances protection against cyber threats. The platform is built to help MSPs simplify their toolset, streamline workflows, and securely manage client endpoints.
✨ Key Features
- Remote Monitoring & Management (RMM)
- Remote Access & Support
- Built-in Help Desk Ticketing
- Zero Trust Security Architecture
- Mobile Device Management (MDM)
- Low/no-code Automation
- Multi-tenancy Administration
- Patch Management
🎯 Key Differentiators
- First-of-its-kind zero trust security architecture
- All-in-one platform combining RMM, remote support, and ticketing
- Ease of use and rapid deployment
- Backed by the established GoTo (formerly LogMeIn) brand
Unique Value: Provides a consolidated, easy-to-use IT management platform with a unique zero trust security architecture, offering MSPs a simpler and more secure way to manage client endpoints.
🎯 Use Cases (4)
✅ Best For
- Managing and securing endpoints across multiple clients from a single dashboard
- Providing secure, permission-based remote access to client devices
- Automating routine tasks like software updates and patch deployment
💡 Check With Vendor
Verify these considerations match your specific requirements:
- MSPs requiring deep, complex PSA functionalities like advanced billing and project management
- Organizations needing an on-premises solution
🏆 Alternatives
Unlike many competitors that have complex interfaces or require multiple products, GoTo Resolve offers a single, streamlined application. Its emphasis on zero trust security is a key differentiator against platforms with more traditional security models.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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