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In-Form by Homeless Link

The complete client relationship management system for the homelessness sector.

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Overview

In-Form is a client relationship and case management system developed by Homeless Link, the national membership charity for organizations working directly with people who become homeless in England. Built on the Salesforce platform, it is pre-configured to meet the specific needs of the homelessness sector, from recording client information and support plans to monitoring outcomes and generating reports for funders. It combines the power of Salesforce with the sector expertise of Homeless Link.

✨ Key Features

  • Built on Salesforce Platform
  • Pre-configured for Homelessness Services
  • Client & Case Management
  • Outcomes Monitoring
  • Rent and Arrears Management
  • Reporting Dashboards
  • Volunteer Management

🎯 Key Differentiators

  • Developed by the national membership body for the UK homelessness sector (Homeless Link)
  • Combines the power of Salesforce with pre-built, sector-specific configurations
  • Profits are reinvested back into Homeless Link's charitable work

Unique Value: Provides a case management system that is not only built on a world-class platform (Salesforce) but is also designed and supported by the leading experts on homelessness in the UK.

🎯 Use Cases (4)

Case management for UK homeless charities Managing supported housing projects Tracking client journeys from street to home Reporting to local authorities and funders like Comic Relief

✅ Best For

  • Used by over 200 homelessness organizations across the UK, managing data for over 100,000 clients.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations outside of the UK.
  • Agencies that do not want to use the Salesforce platform.

🏆 Alternatives

ECCO Charitylog Custom Salesforce builds

Eliminates the high cost and complexity of building a custom Salesforce solution from scratch, while providing more sector-specific features than a generic CRM.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Full Salesforce AppExchange ecosystem

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing
Visit In-Form by Homeless Link Website →