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Lakeside SysTrack

The Digital Experience Cloud.

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Overview

Lakeside's SysTrack platform gathers extensive data from endpoints to help IT teams understand, analyze, and improve the employee's digital experience. It provides visibility into application performance, system resources, and user behavior, enabling proactive IT support, efficient resource planning, and data-driven decision-making for digital workplace initiatives.

✨ Key Features

  • Digital Experience Monitoring (DEX)
  • Endpoint Performance Analytics
  • Proactive IT Support & Automation
  • Application Performance Monitoring
  • IT Asset Intelligence
  • Persona-based Analysis

🎯 Key Differentiators

  • Depth and breadth of data collection (over 10,000 metrics)
  • Scalability to hundreds of thousands of endpoints
  • Strong AI and machine learning capabilities for proactive insights

Unique Value: Provides unparalleled visibility into the digital employee experience, enabling IT to shift from reactive problem-solving to proactive optimization of the digital workplace.

🎯 Use Cases (4)

Proactive identification of IT issues Right-sizing hardware and software assets Planning and validating IT change projects Improving employee productivity and sentiment

✅ Best For

  • Identifying the root cause of poor application performance on a user's device.
  • Automating the remediation of common IT problems.
  • Quantifying the impact of a hardware refresh on employee productivity.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Data center infrastructure monitoring (servers, storage)
  • External security threat intelligence

🏆 Alternatives

Nexthink ControlUp Stratusphere UX

Collects significantly more endpoint data than competitors, allowing for deeper and more accurate analysis of complex performance issues.

💻 Platforms

Desktop (Agent) Web (Cloud)

🔌 Integrations

ServiceNow Splunk VMware Citrix Microsoft

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit Lakeside SysTrack Website →