Olo

The Interface of Hospitality.

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Overview

Olo is an enterprise-grade, open SaaS platform for restaurants that enables digital ordering, delivery, and payment. It specializes in integrating with a restaurant's existing systems to create a seamless digital experience for customers. Olo's platform includes modules for ordering (including curbside pickup), dispatch (for managing delivery), and Rails (for managing third-party marketplace orders).

✨ Key Features

  • Digital Ordering (Web, App, Kiosk)
  • Dispatch Delivery Management
  • Rails for Marketplace Integration
  • Olo Pay
  • Customer Data Platform
  • Order Ahead & Catering

🎯 Key Differentiators

  • Exclusively focused on enterprise, multi-location restaurant brands.
  • Open platform with a vast network of over 300 integrated partners.
  • Proven scalability and reliability, handling massive order volumes for top brands.

Unique Value: Olo provides the technology for enterprise restaurant brands to scale their digital hospitality, enabling them to control their brand, drive direct sales, and operate more efficiently.

🎯 Use Cases (3)

Enterprise restaurant brands Multi-location QSR and fast-casual chains Casual dining chains

✅ Best For

  • Powering direct digital ordering for large restaurant chains
  • Managing a complex network of third-party delivery providers
  • Integrating digital orders directly into legacy POS systems

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Single-location independent restaurants
  • Businesses without an existing POS system

🏆 Alternatives

Toast Square In-house custom solutions

Unlike all-in-one POS systems, Olo is an open platform that integrates with a brand's existing tech stack, offering more flexibility. Compared to building in-house, Olo provides a faster, more reliable, and continuously innovating solution.

💻 Platforms

Web API

🔌 Integrations

Toast Oracle MICROS Revel Systems DoorDash Uber Eats Postmates

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ PCI DSS Level 1

💰 Pricing

Contact for pricing
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