OpenCounter
Modern Permitting & Licensing.
Overview
OpenCounter provides a suite of software tools for city and county governments to make their permitting and licensing processes more user-friendly and efficient. The platform guides applicants through a series of questions to determine which permits they need, what the fees will be, and where their project is allowed based on zoning. This self-service portal reduces calls and front-counter visits, freeing up staff time.
✨ Key Features
- Zoning Lookup Tool
- Permit Discovery Portal
- Fee Calculation
- Business & Residential Portals
- Integration with existing permitting systems
- Customizable workflows
🎯 Key Differentiators
- User-centric design focused on the applicant's experience
- Specialization in the 'front-end' of the permitting process (discovery and guidance)
- Handles configuration and setup in-house, ensuring quality
Unique Value: Simplifies complex government regulations, making it easier for citizens and businesses to navigate permitting, licensing, and zoning.
🎯 Use Cases (4)
✅ Best For
- Used by cities like Cincinnati to reduce the time it takes for business owners to research requirements from days to minutes.
- Integrates with existing systems of record for government agencies.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Private sector real estate development analysis
- National-level property data research
🏆 Alternatives
Focuses on providing a superior, user-friendly front-end experience, which can be integrated with more complex back-end permitting systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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