PrimeCare

Your Long-Term Care Technology Partner

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Overview

PrimeCare Technologies is not a software tool itself, but a technology partner for long-term care facilities. They provide managed IT services, hardware procurement, network management, and technical support. They specialize in implementing and supporting major EHRs like PointClickCare and MatrixCare, ensuring facilities have a stable and secure technology infrastructure.

✨ Key Features

  • Managed IT Services
  • 24/7 Help Desk Support
  • Hardware & Software Procurement
  • Network & WiFi Management
  • Cybersecurity & HIPAA Compliance
  • EHR Implementation Support

🎯 Key Differentiators

  • Exclusive focus on the long-term care industry.
  • Offers both managed IT services and a dedicated cloud hosting platform.
  • Deep expertise in the technical requirements of major LTC EHRs.

Unique Value: Provides a single-source solution for all IT needs in a long-term care facility, from hosting and security to 24/7 support, allowing providers to focus on care instead of technology.

🎯 Use Cases (3)

Skilled Nursing Facilities Assisted Living Communities Long-Term Care Chains

✅ Best For

  • Outsourcing IT support for a nursing home
  • Managing a technology refresh project (new computers, servers)
  • Ensuring HIPAA compliance for IT infrastructure

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Facilities looking for an EHR software vendor
  • Companies outside the long-term care industry

🏆 Alternatives

Med-Net Concepts Other Managed Service Providers (MSPs)

Unlike a general-purpose MSP, PrimeCare has deep domain expertise in long-term care, understanding the specific software, security, and support needs of SNFs.

💻 Platforms

Desktop Web

🔌 Integrations

PointClickCare MatrixCare Microsoft 365 Various security and networking hardware

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing
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