PrimeCare
Your Long-Term Care Technology Partner
Overview
PrimeCare Technologies is not a software tool itself, but a technology partner for long-term care facilities. They provide managed IT services, hardware procurement, network management, and technical support. They specialize in implementing and supporting major EHRs like PointClickCare and MatrixCare, ensuring facilities have a stable and secure technology infrastructure.
✨ Key Features
- Managed IT Services
- 24/7 Help Desk Support
- Hardware & Software Procurement
- Network & WiFi Management
- Cybersecurity & HIPAA Compliance
- EHR Implementation Support
🎯 Key Differentiators
- Exclusive focus on the long-term care industry.
- Offers both managed IT services and a dedicated cloud hosting platform.
- Deep expertise in the technical requirements of major LTC EHRs.
Unique Value: Provides a single-source solution for all IT needs in a long-term care facility, from hosting and security to 24/7 support, allowing providers to focus on care instead of technology.
🎯 Use Cases (3)
✅ Best For
- Outsourcing IT support for a nursing home
- Managing a technology refresh project (new computers, servers)
- Ensuring HIPAA compliance for IT infrastructure
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Facilities looking for an EHR software vendor
- Companies outside the long-term care industry
🏆 Alternatives
Unlike a general-purpose MSP, PrimeCare has deep domain expertise in long-term care, understanding the specific software, security, and support needs of SNFs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
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