Salesforce Identity for Customers
Connect, engage, and empower your customers with a single, trusted identity.
Overview
Salesforce Identity for Customers enables businesses to create branded, seamless, and secure digital experiences for their customers. It allows users to log in with a single identity across all of a company's sites, apps, and products. The solution is built on the Salesforce Platform, providing deep integration with Sales Cloud, Service Cloud, and other Salesforce products.
✨ Key Features
- Single Sign-On (SSO)
- Social Login
- Self-Registration
- Profile Management
- Multi-Factor Authentication (MFA)
- Identity Verification
🎯 Key Differentiators
- Seamless integration with the Salesforce CRM platform
- Ability to create a 360-degree view of the customer
- Leverages the security and scalability of the Salesforce Platform
Unique Value: Enables businesses to connect with their customers in a whole new way by providing a single, trusted identity that unlocks a personalized and engaging experience.
🎯 Use Cases (3)
✅ Best For
- Providing a single login for customers across a company's e-commerce site, community portal, and mobile app
- Using customer data to deliver personalized marketing and service
- Meeting compliance requirements for customer data protection
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that do not use Salesforce may not be able to fully leverage the benefits of this solution.
🏆 Alternatives
Offers a level of integration with Salesforce CRM that is unmatched by any other CIAM provider.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available with Salesforce Premier Success Plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: NA
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