SaraWorks

Workforce development software that extends staff & budget capacity.

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Overview

SaraWorks is a workforce development software designed to augment the capacity of caseworkers by automating administrative tasks. It handles client communication via text and email, automates the creation of case notes from these interactions, and helps ensure compliance with standards like WIOA Performance Measures. The platform can be used as a lightweight standalone tool or fully integrated with an existing Case Management System (CMS) to enhance its capabilities.

✨ Key Features

  • Automated Case Notes
  • Two-Way Client Communication (Text and Email)
  • HIPAA-compliant Texting & Video Conferencing
  • Automated Check-ins and Reminders
  • WIOA Performance Measures Alignment
  • Integration with existing CMS

🎯 Key Differentiators

  • Focus on automating communication and administrative tasks
  • Ability to act as a layer on top of an existing CMS
  • Automatic generation of case notes from client interactions

Unique Value: Reduces caseworker burnout and increases capacity by automating the most time-consuming administrative and communication tasks.

🎯 Use Cases (3)

Workforce Development Agencies WIOA Service Providers Nonprofits with high caseloads

✅ Best For

  • Automating administrative tasks like check-ins and appointment reminders.
  • Turning client texts, emails, and video calls into case notes automatically.
  • Collecting and validating data for WIOA performance reporting.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations that do not require client communication automation.
  • Agencies looking for a full, standalone case management system (unless using the integrated model).

🏆 Alternatives

Twilio (as a component) Casebook PlanStreet

Instead of replacing a core CMS, it enhances it by adding a powerful automation and communication layer, which can be a more manageable and cost-effective solution for some agencies.

💻 Platforms

Web

🔌 Integrations

Can integrate with existing Case Management Systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available

💰 Pricing

Contact for pricing

Free tier: N/A

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