Tock

All-in-one reservations, takeout, and events.

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Overview

Tock, acquired by Squarespace, is a comprehensive platform that helps restaurants, wineries, and other hospitality businesses manage reservations, sell tickets for special events, and handle takeout and delivery orders. It is known for its ability to handle prepaid reservations and deposits, which helps reduce no-shows. It provides businesses with robust CRM tools to build direct relationships with their guests.

✨ Key Features

  • Online Reservations (Prepaid, Deposits, Standard)
  • Waitlist Management
  • Table Management
  • Events & Ticketing
  • Takeout & Delivery Ordering
  • Guest CRM & Data
  • Post-visit Surveys

🎯 Key Differentiators

  • Pioneer in prepaid reservations and ticketing for restaurants.
  • All-in-one system that combines reservations, events, and takeout.
  • Deep integration with Squarespace for a seamless website and booking experience.

Unique Value: Tock gives hospitality businesses the tools to increase revenue, reduce no-shows, and own the relationship with their guests through a single, integrated platform.

🎯 Use Cases (5)

Fine dining restaurants wanting to sell prepaid tickets for tasting menus. Restaurants looking to reduce no-shows by taking deposits for reservations. Wineries selling tickets for tours and tastings. Businesses hosting special culinary events, classes, or pop-ups. Managing a high-end takeout or meal kit program.

✅ Best For

  • Significantly reducing no-show rates.
  • Generating upfront revenue for special events.
  • Building detailed guest profiles for personalized hospitality.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • High-volume, casual restaurants that do not take reservations.
  • Businesses that only need a simple website builder without hospitality management features.
  • Restaurants looking for a free reservation system.

🏆 Alternatives

Resy OpenTable SevenRooms

Unlike traditional reservation systems, Tock's focus on prepaid experiences provides financial security. Compared to separate systems for events and takeout, Tock unifies all revenue streams and guest data.

💻 Platforms

Web iOS

🔌 Integrations

Squarespace (native) Instagram Facebook Google Various POS systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ GDPR ✓ PCI DSS Compliant

💰 Pricing

$199.00/mo
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