WELL Health

The patient communication platform.

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Overview

WELL Health provides a SaaS-based patient communication platform that integrates with EHRs and PM systems to enable secure, multilingual messaging across the entire patient journey. It facilitates communication via text, email, and phone, automating conversations for tasks like appointment reminders, scheduling, and patient intake, aiming to reduce staff workload and improve patient experience.

✨ Key Features

  • Two-Way Multilingual Texting
  • Automated Appointment Reminders & Instructions
  • Broadcast Messaging
  • Patient Self-Scheduling
  • Digital Forms & Intake
  • Call-to-Text Conversion
  • Telehealth

🎯 Key Differentiators

  • Focus on enabling conversational, two-way communication
  • High ratings for ease of use and customer support
  • Strong, reliable EHR integrations

Unique Value: Enables seamless, secure, and automated communication between patients and providers in their preferred channels, improving engagement and reducing staff workload.

🎯 Use Cases (3)

Hospitals and health systems Ambulatory clinics Federally Qualified Health Centers (FQHCs)

✅ Best For

  • Automating patient communication and scheduling workflows

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a full EHR or practice management system

🏆 Alternatives

Luma Health CipherHealth Klara

Focuses more on the conversational aspect of patient communication rather than just one-way notifications.

💻 Platforms

Web

🔌 Integrations

Epic Cerner athenahealth NextGen Allscripts Greenway

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ HIPAA ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: N/A

Visit WELL Health Website →