1E

The only real-time Digital Employee Experience (DEX) platform.

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Overview

1E is a Digital Employee Experience (DEX) platform that helps IT teams diagnose and remediate issues in real-time across all endpoints. It provides deep visibility into device and application performance, combined with powerful automation capabilities to fix problems proactively. The platform aims to eliminate IT friction, improve employee productivity, and reduce support costs by ensuring technology works seamlessly for every employee.

✨ Key Features

  • Real-time Endpoint Visibility & Remediation
  • Experience Analytics
  • Service Catalog & Automation
  • Proactive Anomaly Detection
  • Software & Hardware Asset Management
  • Sentiment Surveys

🎯 Key Differentiators

  • Real-time architecture for immediate diagnostics and remediation.
  • Powerful automation engine and service catalog.
  • Strong integration with Microsoft endpoint management tools.
  • Focus on both experience and IT operational efficiency.

Unique Value: Provides a real-time, automation-first approach to Digital Employee Experience, enabling IT to fix and improve the digital workplace at scale and in the moment.

🎯 Use Cases (6)

Proactive IT support and issue remediation. Improving device and application performance. Automating IT service desk tasks. Managing software and hardware assets. Measuring and improving the digital employee experience. Endpoint security and compliance.

✅ Best For

  • Remediating common IT issues across thousands of endpoints in real-time.
  • Gaining visibility into software usage to optimize licensing costs.
  • Correlating employee sentiment with device performance data.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Core HR functions like performance reviews and goal setting.
  • Employee engagement programs focused on culture and recognition.
  • Digital adoption walkthroughs for software.

🏆 Alternatives

Nexthink ControlUp Lakeside Software Tanium

1E's real-time architecture is a key differentiator, allowing for faster query and remediation times compared to platforms that rely on data uploaded to a central database.

💻 Platforms

Web Windows macOS

🔌 Integrations

ServiceNow Microsoft Intune Microsoft SCCM VMware Workspace ONE

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

✓ 14-day free trial

Free tier: NA

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