UKG HR Service Delivery
HR service delivery that empowers your people.
Overview
The UKG HR Service Delivery platform, which incorporates technology from the PeopleDoc acquisition, is designed to modernize the employee experience. It provides tools for employee case management (People Assist) and advanced document management. The solution helps HR teams automate workflows, respond to employee requests efficiently, and maintain compliance by managing employee files securely in a centralized location.
✨ Key Features
- People Assist (Case Management & Knowledge Portal)
- Document Manager
- Process Automation
- Advanced Analytics
- e-Signature
🎯 Key Differentiators
- Strong focus on employee document management and compliance.
- Flexible process automation engine.
- Global capabilities with strong presence in Europe.
Unique Value: Delivers a comprehensive HR service delivery platform with a core strength in managing the entire employee file lifecycle, from creation to retention and deletion, ensuring global compliance.
🎯 Use Cases (4)
✅ Best For
- Digitizing and centralizing employee files to improve access and ensure compliance.
- Automating the generation and distribution of HR documents.
- Improving HR team efficiency by deflecting common questions with a knowledge base.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies seeking a simple ticketing tool without document management needs
- Organizations that do not have complex, multi-step HR processes to automate
🏆 Alternatives
Compared to general-purpose helpdesks, UKG HRSD offers specialized features for HR compliance, document management, and process automation tailored to the employee lifecycle.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by support plan tier)
🔒 Compliance & Security
💰 Pricing
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